Frequency
How often a copy is created; not the number of versions retained.
Contract guide · checked 17 July 2026
Hosting backup policies compared
Frequency without retention, isolation and a tested restore is not a recovery plan.
4 primary sources5 contract checksNo score from marketing copyRecheck before purchase
Plain language
Terms that change the outcome
Retention
How long or how many restore points remain available.
Isolation
Whether compromise or account deletion can also destroy the copy.
Buyer checklist
What the contract must answer
- 01File and database coverage
- 02Frequency and number of versions
- 03Off-account isolation
- 04Self-service versus assisted restore
- 05Restore fee and destructive overwrite
Common traps
What the headline leaves out
- 01Daily can mean only one retained version.
- 02Provider backup may disappear after suspension or cancellation.
- 03Files, database, email and DNS may not share the same backup.
- 04A restore can overwrite current production data.
Evidence worksheet
Capture the policy before checkout
Save a dated copy or screenshot because the provider can revise public terms.
Record
Commercial terms
- Product
- Exact plan and billing term
- Trigger
- Event that creates eligibility
- Deadline
- Time to request or claim
- Remedy
- Cash, credit, extension or restore
Record
Operational terms
- Exclusions
- Products, events and customer actions omitted
- Procedure
- Required cancellation, ticket or evidence
- Data effect
- What can be overwritten or deleted
- Escalation
- Support and appeal path
Primary evidence
Read the current provider terms
Terms change. The linked provider document governs the purchase.
Official termsHostinger hosting agreement
Use this source for the provider-specific rule; do not transfer its terms to another product.
Open source ↗Official termsSiteGround backup guideUse this source for the provider-specific rule; do not transfer its terms to another product.
Open source ↗Official termsKinsta backup documentationUse this source for the provider-specific rule; do not transfer its terms to another product.
Open source ↗Official termsWP Engine restore pointsUse this source for the provider-specific rule; do not transfer its terms to another product.
Open source ↗Policy questions
How to use this comparison
Does a longer guarantee prove better service?
No. It defines a contractual remedy. Quality requires observed evidence and the remedy still has exclusions.
Can support chat override published terms?
Ask for written confirmation, but assume the governing agreement controls unless the provider formally amends the order.
When should the policy be captured?
Immediately before payment, again before the deadline and whenever the product renews or changes.