Expected result documented and verified from the affected user path.
Pass / fail / blockedTroubleshooting guide
SSL certificate pending or invalid
Issuance requires the certificate authority to validate the requested names against the correct destination and policy.
4 diagnostic facts3 controlled stages4 acceptance checks1 primary references
Diagnose before changing
- 01Check A/AAAA/CNAME
- 02Check CAA
- 03Check proxy mode
- 04Inspect certificate names and chain
- 01
Fix reachability
Every requested hostname must resolve to an account that can answer validation.
- 02
Remove only proven blockers
Do not delete AAAA or CAA blindly; compare them with provider requirements.
- 03
Reissue and verify
Retry through the provider control and test chain, expiry and redirect behavior.
Acceptance gate
Prove the result
Record timestamp, tester and evidence for every check before closing the incident or change.
Expected result documented and verified from the affected user path.
Pass / fail / blockedExpected result documented and verified from the affected user path.
Pass / fail / blockedExpected result documented and verified from the affected user path.
Pass / fail / blockedPrimary references