Expected result documented and verified from the affected user path.
Pass / fail / blockedDNS and email guide
Keep email working while changing web hosts
Website and mailbox hosting are independent DNS destinations. A nameserver shortcut can disable email even when the new website works.
Diagnose before changing
- 01Record MX provider
- 02Export SPF/DKIM/DMARC
- 03List aliases and forwarding
- 04Test external send and receive
- 01
Leave mail in place
Keep the current mailbox provider and change only web records where possible.
- 02
Copy the entire zone
When delegating nameservers, reproduce mail and verification records before cutover.
- 03
Test both directions
Send from an external mailbox and reply; inspect authentication results and delivery logs.
Acceptance gate
Prove the result
Record timestamp, tester and evidence for every check before closing the incident or change.
Expected result documented and verified from the affected user path.
Pass / fail / blockedExpected result documented and verified from the affected user path.
Pass / fail / blockedExpected result documented and verified from the affected user path.
Pass / fail / blockedPrimary references